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FAQ

  • Can I pay through bank deposits and money transfers?
    Ebalut.com accepts different payment methods including but not limited to: Bank deposits (Most preferred) or Bank to Bank Courier money transfers GCash Various Pawnshop money transfers Paypal
  • Can I drop by your office or base  before purchasing?
    Ebalut.com does not have a physical store. We operate only online. This helps maintain our products at its best price due to its reduced costs of operating its business.
  • Can I return my items and get refund?
    Items can be returned as long as the item is not damaged and the tag has not been removed yet and its within 14 days of purchase date. Some items cannot be returned due to hygiene reasons. Full refunds will be given.However, shipping should be shouldered by the buyer for returning the item.
  • Can I have the item I purchased gift-wrapped and have it delivered directly to the person I'm giving as a gift?
    Yes, at an additional cost, ebalut.com can offer gift-wrapping services. The design and style of our boxes and wraps are just in one design though which is a trademark of ebalut.com
  • Do you accept Cash on Collection and Cash on Delivery?
    As long as verified, ebalut.com accepts cash on collection. Cash on delivery depends on your location and is free within Tagbilaran City,Bohol. We accept Cash on Delivery nationwide but at an added shipping and handling costs.
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